Our Good Drills and Good Space training programs simplify challenging and confronting situations, lifting your safety, security, and wellbeing culture.
Navigating Uncertainty
•
Delivering Confidence
•
Define your Line
•
Deal with Abuse and Aggression
•
Reduce Psychosocial Harm
•
Customer experience in tough times
•
Navigating Uncertainty • Delivering Confidence • Define your Line • Deal with Abuse and Aggression • Reduce Psychosocial Harm • Customer experience in tough times •
ABOUTGroup Q is a niche safety and security training, and consultancy provider based in New Zealand. We deliver straightforward training programs with easy-to-remember frameworks that stick!
Based on our operational and training experience, we understand what works and what doesn’t. Our ready-to-go and tailored training solutions are designed from real customer-facing situations. Combine this with our leader-led training programs, and you are on the journey to being well squared away in this space.
Contact us now and join our tribe of clients across New Zealand, over the ditch in Australia, and throughout the Pacific who are benefiting from our training programs.
Training Services
Be seriously relaxed and casually sharp.
Our training and tools are practical, straightforward, and easy for everyone to get the skills they need to manage conflict and confrontational situations and recover safely from the harm that can occur. Navigate uncertainty – deliver confidence.
Good Drills
Good Drills is a leading workplace and life skills program that boosts staff confidence in handling abusive and aggressive customer situations while providing practical skills for immediate use.
It offers tactical responses for individuals and teams, reducing anxiety and enhancing decision-making. Available online, in-person, or in a hybrid format, it is tailored to your operating environment. When needed, it emphasises a positive customer experience and prioritises staff safety and well-being.
Good Space
Ready to elevate your team's game? Our resilience training isn't just another workshop – it's the secret sauce that transforms good teams into unbeatable ones. Imagine your crew bouncing back from challenges with confidence, turning setbacks into opportunities, and staying cool under pressure. That's the power of Good Space, and we're here to help your business harness it. Join us and see how you can boost morale, productivity, and overall success.
Support Services
Support
We are more than just trainers; we remain actively engaged in the fields of safety, security,and resilience. It’s what helps keep us current and focused. Our support services can stand alongside our Good Drills and Good Space training programs or operate completely independently from them.
Security consultancy and protective services are the two main areas where we continue to support our New Zealand and international clients. Contact us directly to explore how we can assist you and your team.
Our Journal
Navigating Uncertainty
•
Delivering Confidence
•
Define your Line
•
Deal with Abuse and Aggression
•
Reduce Psychosocial Harm
•
Customer experience in tough times
•
Navigating Uncertainty • Delivering Confidence • Define your Line • Deal with Abuse and Aggression • Reduce Psychosocial Harm • Customer experience in tough times •
Group Q New Zealand
PO Box 301779, Albany 0752
Auckland, NZ
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