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Our Good Drills and Good Space training programs simplify challenging and confronting situations, lifting your safety, security, and wellbeing culture. 

Navigating Uncertainty

Delivering Confidence

Define your Line

Deal with Abuse and Aggression

Reduce Psychosocial Harm

Customer experience in tough times

Navigating Uncertainty • Delivering Confidence • Define your Line • Deal with Abuse and Aggression • Reduce Psychosocial Harm • Customer experience in tough times •

ABOUT

Group Q is a niche safety and security training, and consultancy provider based in New Zealand. We deliver straightforward training programs with easy-to-remember frameworks that stick!

Based on our operational and training experience, we understand what works and what doesn’t. Our ready-to-go and tailored training solutions are designed from real customer-facing situations. Combine this with our leader-led training programs, and you are on the journey to being well squared away in this space.

Contact us now and join our tribe of clients across New Zealand, over the ditch in Australia, and throughout the Pacific who are benefiting from our training programs.


Training Services

Be seriously relaxed and casually sharp when needed

Our training and tools are super practical and super simple, making it easy for everyone to pick up the skills they need for any situation. We focus on real-life scenarios so your team, with practice, can handle whatever comes their way with confidence.

Good Drills

Good Drills is a leading workplace and life skills program that boosts staff confidence in handling abusive and aggressive customer situations while providing practical skills for immediate use.

It offers tactical responses for individuals and teams, reducing anxiety and enhancing decision-making. Available online, in-person, or in a hybrid format, it is tailored to your operating environment. When needed, it emphasises a positive customer experience and prioritises staff safety and well-being.  

Good Space

Ready to elevate your team's game? Our resilience training isn't just another workshop – it's the secret sauce that transforms good teams into unbeatable ones. Imagine your crew bouncing back from challenges with confidence, turning setbacks into opportunities, and staying cool under pressure. That's the power of Good Space, and we're here to help your business harness it. Join us and see how you can boost morale, productivity, and overall success. 


Support Services

Consulting

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Support

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Our Journal

Navigating Uncertainty

Delivering Confidence

Define your Line

Deal with Abuse and Aggression

Reduce Psychosocial Harm

Customer experience in tough times

Navigating Uncertainty • Delivering Confidence • Define your Line • Deal with Abuse and Aggression • Reduce Psychosocial Harm • Customer experience in tough times •

Group Q New Zealand


Phone: +64 21 2010871

PO Box 301779, Albany 0752
Auckland, NZ



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