Good Space
What really helps your team bounce back?
One-size-fits-all solutions don’t cut it.
Boost your team’s resilience with the Good Space program. This gives each team member a personalised guidebook to follow, helping them create a Good Space that suits their needs. Good Space motivates and educates team members to take control of their progress at their own pace. Your leaders can support and coach with simple exercises that fit right in with your current workflow.
Good Space covers the what, why and most importantly, how, of resilience building. Starting with understanding and creating your own CHARGE, then how to respond, not reacting to difficult situation, through to recovering well and supporting others with their Good Space.
Good Space works across all types of customer interactions, be it face to face, over the phone or on screen. It can be done on its own or coupled with our Good Drills training.
What we offer
Working with you and your needs we can customise the program to suit your business.
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GUIDEBOOK ONLY
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IN-PERSON TRAINING
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ONLINE + IN PERSON TRAINING
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ONLINE TRAINING MODULES
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LEADERS GUIDE
Navigating Uncertainty
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Delivering Confidence
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Define your Line
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Deal with Abuse and Aggression
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Reduce Psychosocial Harm
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Customer experience in tough times
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Navigating Uncertainty • Delivering Confidence • Define your Line • Deal with Abuse and Aggression • Reduce Psychosocial Harm • Customer experience in tough times •
