Good Space
What really helps your team bounce back?
One-size-fits-all solutions don’t cut it.
Boost your team’s resilience with the Good Space program. This gives each team member a personalised guidebook to follow, helping them create a Good Space that suits their needs. Good Space motivates and educates team members to take control of their progress at their own pace. Your leaders can support and coach with simple exercises that fit right in with your current workflow.
Good Space covers the what, why and most importantly, how, of resilience building. Starting with understanding and creating your own CHARGE, then how to respond, not reacting to difficult situation, through to recovering well and supporting others with their Good Space.
Good Space works across all types of customer interactions, be it face to face, over the phone or on screen. It can be done on its own or coupled with our Good Drills training.
What we offer
We can customise our program to meet your needs and budget by working alongside you, or you can take it straight off the shelf. Any combination of our Good Drills and Good Space programs is doable. Let’s discuss the options.
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LEADER LED
Our flagship programme trains your key personnel, transforming them into Good Drills champions. With our comprehensive, easy-to-learn content, training frameworks, and dedicated sideline support, you can then deliver the Good Drills program to your team.
- Leader-led – A train-the-trainer model.
- Developing leadership in your teams, through certified Good Drills champions.
- You now possess the knowledge, intellectual property, and skills to continue training your people year after year.
- Access to our online content and tribe community of industry champions.
- Reduce psychosocial harm when combined with our Good Space resilience programme.
- Our most cost-effective programme over time, which delivers a safety and security culture uplift.
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IN-PERSON — ONSITE
In-person onsite training is the best option when you can bring your team together in one place. This form of training generates the highest engagement and receives the most positive feedback. Our in-person certified training days consist of theory, active discussions, and scenario-based training. Staff leave with knowledge of the good drills frameworks they can apply as soon as they step out the door.
- Highly engaging and experienced facilitators coming to you to train your teams.
- Get exposed to the good drills frameworks and apply it in your environment.
- Certificates presented and training records provided back to the client.
- Great uptake in culture when supported with our online refresh courses.
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IN-PERSON — ONLINE
Engaging with our real and very human trainers through an interactive online platform. If we can’t be there in person, then coming together online is the next best thing. It’s cost-effective and ideal for geographically dispersed teams.
We understand the limitations of online training, so we divide the training day into smaller chunks that are easier for your teams to digest while covering the same training objectives. You will go through the same story and training frameworks – it’s now up to you to put it into action.
- Cost effective.
- Great for geographically dispersed teams.
- Three 45 minute sessions with pdf training content provided.
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ONLINE COURSES
We have our Good Drills training day, showcasing all frameworks condensed into an easy-to-follow online course that effectively incorporates animation and video. It’s perfect as a refresher course or a brief course for new starters.
Customisable, we recommend ‘bookending’ the course with key messages from your people to give it a sense of your organisation.
You can deliver it on your LMS or ours—easy! For a low cost, enhance your Good Drills safety and security culture with this training platform. Gain access to our bolt-on modules at no additional cost – Home visits | Driving Awareness | Stay safe during a Robbery.
- Low-cost annual subscription model – very affordable.
- Customisable – in fact we recommend it.
- Contact us today for a viewing.
Navigating Uncertainty
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Delivering Confidence
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Define your Line
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Deal with Abuse and Aggression
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Reduce Psychosocial Harm
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Customer experience in tough times
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Navigating Uncertainty • Delivering Confidence • Define your Line • Deal with Abuse and Aggression • Reduce Psychosocial Harm • Customer experience in tough times •
