Good Drills

Navigating Uncertainty, Delivering Confidence

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Navigating Uncertainty, Delivering Confidence •

Supporting you with our trusted expertise.

The Good Drills Program is quite possibly the best safety & security program you will implement , because whilst you will lean on our knowledge and expertise, it’s is your leaders who will deliver the program. Your staff get simple tactics that work to deal with aggressive customer situations and life skills around situational awareness - whilst your leaders grow in that space of tactical leadership.

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Navigating Uncertainty

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Delivering Confidence

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Define your Line

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Deal with Abuse and Aggression

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Reduce Psychosocial Harm

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Customer experience in tough times

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Navigating Uncertainty • Delivering Confidence • Define your Line • Deal with Abuse and Aggression • Reduce Psychosocial Harm • Customer experience in tough times •

  • “By my side anywhere in the world”

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    — Mike Amato, International Tour Manager

  • "Fantastic!"

    “A brilliant opportunity to highlight key areas where I can make adjustment. I think this was a really good both professionally and personally.”

    — Caroline - Private Insurer, Auckland - Situational awareness & aggressive customer training

  • "The content is brilliant"

    “The feedback we had from our team was phenomenal. They appreciated immensely that we invested in this training. I strongly recommend it.”

    — Amy, Nationwide Retailer, Auckland

  • "Valuable to everyone"

    “A great job, you created a space where sharing felt comfortable and the training is in my opinion, valuable to everyone.”

    — David, Fund Manager, Sydney

Group Q New Zealand

Phone: +64 21 2010871

PO Box 301779, Albany 0752
Auckland, NZ

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